MAKEMYTRIP LIMITED (NASDAQ:MMYT) Q3 ... By scaling up our online date change feature to support over 30 airlines, we also managed to reduce call … Unfortunately, we haven't found a good help page, faq or forum for MakeMyTrip to share, but we can point you in the right direction. Applicable on bookings departure between 25th March 2020 and 17th May 2020. If you wish to cancel your booking, fare rules will apply. Ticket revalidation permitted. For changes to a new travel date beyond 31, Passengers holding tickets for Travel dates between 25th-31st May 2020, and the flight got cancelled, will be eligible for refund subject to the tickets being purchased post 22. but I can't us... Refund of booked amt due to flight non opreational. Changes to Origin / Destination are permitted and subject to additional collection for the new itinerary. PLEASE NOTE: New travel must be completed and tickets must be reissued on or before 20th September 2022. Existing bookings will initially be cancelled but the ticket and ticket value will remain unchanged and can be extended to a new departure date up to a maximum of 1 year from the original ticket issuance date, irrespective of the ticket validity. If you do not wish to reschedule, airline penalty will apply. Passenger desiring a change in routing of the ticket may be allowed to adjust the value of the existing ticket against the new fare. Refund and no-show charges will be applicable as per fare rules. You can reschedule your travel, if your booking is with initial travel date between 20. Save with mobile-exclusive deals & earn reward bonus on your bookings. You are eligible for full refund, if the flight is cancelled by the airline, subject to airline’s approval. Cancellation Policy (applicable on both refundable and non-refundable fares): Applicable for tickets with initial scheduled departure till 31st May 2020 with the following conditions: PLEASE NOTE: FULL REFUND APPLICABLE FOR ALL INTERNATIONAL FLIGHTS CANCELLED BY THE AIRLINE. go through the detailed safety guidelines by WHO here, and take all suggested measures to New travel date: Till 31st December 2020. Why for PNR. ****....date of journey ** march ****. This return ticket was booked on 18th Feb.I contacted MakeMyTrip.com call center on 19th after 10 hrs of booking the ticket's informing about my … PLEASE NOTE: All flights are suspended for travel from 25th March 2020 till 17th May 2020. You can also find information on your hotel and holiday package bookings and other relevant travel tips here. Any difference in fare will apply. You can cancel your flight and keep your booking open to book future travel without reissuance charges (fare in difference, if any, will apply, at the time of reissuance). We are working closely with our partners to extend complete support and comfort to our travellers for all domestic and international bookings. Route Eligibility: All international routes. from infection while travelling by following this basic tips: For more details and updates, please refer to the official WHO guidelines. Only fare difference will apply. You also have an option of obtaining travel vouchers of the same amount as your ticket, which can be used to travel within one year from date of issuance of voucher. You can reschedule your travel and keep your ticket open, without any route/date-change charges. For passengers holding Air India Documents (098) and have/had their flights cancelled or were not allowed to travel on the flight, owing to changed entry restrictions due COVID-19 from 15th March 20 onwards till 24th August 2020: Amendment Policy: Reschedule your travel for any future date without any penalty charges. PLEASE NOTE: Scheduled operations between 15th March 2020 and 30th June 2020 have been cancelled. New flight journey to be completed before 30. You can reschedule your bookings on the airline chat box, without any date-change charges, on the same route, for travel between 25. Ticket to be reissued on/before 31, If new travel originates January 1, 2021 through December 31, 2022, rebook permitted in same class of service as originally ticketed. The headquarters of MakeMyTrip is located in Gurgaon, Haryana, India. By mistake I chose the date as 24th May 2015 from DEL to LKO which was supposed to be for 25 May. Maintain good respiratory hygiene and avoid touching your mouth, nose and eyes. You are eligible for a full refund, if at least one flight has been cancelled by the airline. Return date can be flexible, and can be changed as per the passenger’s request. Keep a distance of at least 3 feet from anyone who shows signs of cold, cough or fever. Refund in terms of cash/credit card not permitted. For your travel between these dates, you are eligible for a full refund. Sharing is what powers GetHuman's free customer service contact information and tools. From Italy 89 20 10 Toll number. Fare difference will apply, subject to availability. You must inform about the cancellation 72 hours prior to departure. I opted to change of travel date in the ticket as I was sick with Viral fever. Change fee is waived off but fare difference will be charged. You can reschedule your travel without date-change charges, for travel till 30, New flight itinerary must be completed by 31, No penalty will be charged by the airline in case of cancellation for a refundable ticket (as per the ticket’s fare rules), valid for tickets with initial travel dates between 22, In case of non-refundable tickets with travel date between 22, In case of non-refundable tickets with travel date between 1. ], a. MakeMyTrip is a public company. c.   Applicable fare difference to be charged in case of fare in other booking class. In case of re-routing, normal fare rules will apply. CHANGE OF RESERVATION. Rerouting also permitted with an exception: German domestic tickets may not be changed into international tickets and vice versa. For your convenience and quick resolution, we have updated the online self-support available on the web and app with applicable waiver, cancellation and refund details. No reissuance charges to be levied. You can reschedule your travel, without any route/date-change charges, for the following dates: Existing bookings ticketed any time, for travel (outbound or inbound) between 14, Rebooking to be done (outbound & inbound) by 30, Number of date/route changes allowed: One, You are eligible for a full refund if the flight is not operational. If your flight is cancelled, for initial travel dates between 5th March 2020 and 30th June 2020, the following policies are applicable: If your flight is not cancelled, and your initial booking date is on or before 31st August 2020, and initial travel dates are on or before 31st December 2020: Applicable for initial booking date on or before 18th April 2020 and initial travel date till 31st July 2020. We will continue to seamlessly pass on the waiver benefits to our customers, wherever applicable, and keep updating it here, as and when we receive them. Changes must be made at least 7 days before departure. MOMBASA/KISUMU). MU/781 tickets (including mileage award tickets) booked on or before 28, Applicable for tickets booked on or before 28. But check out our information about their phone number +1 800-463-4210 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. Applicable on tickets with initial booking date on or before 3oth September 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable on tickets with initial booking date on or after 01st October 2020, with at least one coupon with scheduled EK departure on or before 31st March 2021: Applicable for those whose flights have been cancelled by the airline, as well as those whose origin/destination has travel restrictions imposed due COVID-19, with initial booking date till 16th April 2020 , and initial travel date on or before 30th June 2020. I already have my flights booked. Complaint Status [Oct 12, 2020] MakeMyTrip India customer support has been notified about the posted complaint. Applicable on bookings for departure between 25th March 2020 and 31st May 2020. Important Information : Dear customer, the airlines may change their rules without notice and at their discretion. For your travel between these dates, your ticket amount will be protected and you can reschedule your travel without any date-change charges, for up to 1 year from the initial travel date. Step 5: Here enter the MakeMyTrip Booking ID corresponding to your booking and the Contact Number that you gave at the time of the booking. BLR-HYD Date Change Charges Type Condition Airline Makemytrip Adult After departure Non-Changeable 0 hrs - 2 hrs Non-Changeable 2 hrs - 4 days 3000 300 4 days - 365 days 2500 300 24x7 CUSTOMER SUPPORT MakeMyTrip Support Tel [protected] (India toll free) +[protected] (India) Web https://supportz.makemytrip.com Airline Support SPICE JET [protected] You can reschedule your booking, without any date-change charges, with initial travel dates till 29. Applicable on tickets with initial booking date on or before 23rd March 2020, and initial travel dates till 31st August 2020. MakeMyTrip has 4228 employees. Only fare difference will apply. For International Hotels: 0124 4859669/0124 5045111 (Charges Apply) For International and Domestic Holidays: 0124 4859669/0124 5045111 (Charges Apply) How to change the date of flight booking on MakeMyTrip? We understand this is a difficult time for travellers and we want to support them during this period of uncertainty," Saujanya Shrivastava, Chief Business Officer, MakeMyTrip said in a statement. MakeMyTrip India reviews and complaints. For date change for your domestic flight ticket booked on Indigo, SpiceJet or Go Air, you do not have to call us. If I reschedule my flight myself there is date change charges will be levied on me when its not my fault.I want you to reschedule my parent’s flight to 13 dec 2020.kindly help me out and arrange a call back. MakeMyTrip doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action. GetHuman has no relationship with MakeMyTrip and does not operate its help desk or customer support operations. MakeMyTrip.com (MMT) Customer Care Number- 1800 102 8747 MakeMyTrip.com (MMT) Customer Care Number for Bus Service User’s- 1800 103 8765. Hopefully, MakeMyTrip will build a web-based presence soon to address common problems and questions. In case of same booking class available but fare is higher, fare difference will be waived. I booked my flight from new Delhi to Ranchi on** April and Ranchi to Delhi by Air Asia... My flight got canceled from airlines now its too late for my refund. For flights impacted by the lockdown, IndiGo & SpiceJet have converted existing bookings to credit vouchers to allow customers to create new bookings. Only fare difference will apply. Related subjects ... SUPPORT. Avoid consuming raw or undercooked meat and eggs. Free Registration Complimentary Meals 100% GST … The charges for date change as claimed by British Airways is Rs. Unfortunately we have had to disappoint them and say that we don't know of one yet. ‎India’s no.1 travel booking App – MakeMyTrip is trusted by 5 Crore+ Indians to plan their holidays. Plan your Business travel, company offsite or flights & Hotels for corporate traveler with GST compliant invoice. Ticket will have to be reissued along with difference of fare, if applicable. Applicable on AirAsia Domestic flights carrier code: I5. For rescheduling your bookings, route/date-change fees will be waived off, for tickets with initial booking date before 10. When I asked a Mr. Kailash (name of caller from Make My Trip) to transfer me to his Supervisor he put me on hold and its … You can use it to make a booking within 1 year from date of issuance (for the same passenger). You are eligible for a credit shell, which can be utilized in next 365 days. -RVZQYV NO CREDIT SHELL GIVEN. Regards Navin Thirani [protected] [protected] ADVERTISEMENT. However, no differential fare refund will be permitted in case new ticket fare is lower than the existing ticket fare. MakeMyTrip is an Indian Online Travel company which was founded in the year 2000. Re-routing and endorsement onto other airlines are not permitted. But due some technically ar due covid ** . Date/flight/booking code change: For Travel till 24. New travel date: Till 24 months from the date you cancel your booking. You are eligible for a credit shell for full amount which will be valid for 1 year. Only fare difference will apply. No-show fee will apply if you do not cancel your flight before departure time. Later i tried to change the date to 5th july(i am okay to travel on 2nd, 3rd, 4th, 6th july anyday). I had booked flight ticket from makemytrip site.from kolkata to jammu on **.**. Further … MakeMyTrip reserves the right, at any time, without prior notice and liability and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this offer by another offer, whether similar to this Offer or … PLEASE NOTE: All flights are suspended for travel from 25th March 2020 till 17th May 2020. Applicable fare difference to be charged in case of fare in other class (other than lower or same class) is higher. Applicable on AirAsia International flights with carrier codes: AK, FD & D7. We also show the fastest phone numbers, email addresses, wait times, and the way to contact MakeMyTrip for the highest quality customer care ... Hello mytrip *I wanted to change my date and place of departure please so as soon as po... Get help with my issue. For any other assistance, please contact their 24X7 Customer Support service. up to contain the spread of infection. You are eligible for a refund, only as per the fare rules, subject to a refund fee, if the flights are operating which you wish to cancel. Make My Trip Customer Support called me at around 18:00 hrs today 4th May 2016 in response to my refund request made more than 3 weeks ago. If you feel unwell, stay indoors and avoid travelling. A: You can book a flight on MakeMyTrip in five easy steps: Head over to the MakeMyTrip flight booking page, Enter your departure and arrival destinations, Select your air travel dates, Choose from our wide range of flights based on your airfare preferences, Click on ‘Book Now’ and your air flight booking is done.Alternatively, you can also use the MakeMyTrip app for your flight ticket booking. The refund can be processed in accordance with the involuntary regulations during the validity period of the ticket. You may visit the airline website (www.goindigo.in) for the same. One FREE change (date/flight/routing/booking code) will be allowed including change of routing. It was founded in 2000. Full refund may be offered in case of Visa rejection or other restriction enforced by authorities. All tickets irrespective of their date of purchase to be considered valid till 31. If same class is not available, ok to rebook in the next class available. You are eligible for a full refund, wherever the flight is not operational. Booking should be cancelled well in advance to avoid no-show. I have cash in my wallet.my name is romiyo and mail id is *****@***.com. For tickets with initial booking date between 25. Period of travel permitted is up to 11 months ahead of date of redemption. Penalties will be applicable in case of all other routes and point of sale except mentioned above. You can reschedule your travel, without any date-change charges, for both domestic and international existing bookings, with initial travel starting before 31. Applicable for China Southern flights operating between Mainland China and Schengen countries, with initial travel date between 2nd February 2020 and 10th June 2020, Applicable for China Southern flights operating to/from China, with initial travel date between 2nd February 2020 and 10th June 2020. If you cancel your booking, you are eligible for a refund without any cancellation penalty, during the validity period of the ticket. You can reschedule your booking, without any date-change charges. You can help. For tickets with initial booking date between 25th March 2020 and 14th April 2020, for initial travel between 25th March 2020 and 3rd May 2020, you will be eligible for full refund. We may have some hints and better ideas to get you started. All flights are cancelled from ** to ** of April. Though we are updating the same here, given the ever-evolving situation, we request you to please check the policies with the airline too, before making any changes to your travel plans. Ticket to be reissued on/before 31. New travel must originate on or before: 30, New travel must be rebooked no later than: 30, Ticket must be reissued on or before:  30. Cancellation Policy: If you wish to cancel a flight that is operational, cancellation charges will apply as per the cancellation policy shared at the time of booking. Add a Comment: Share Tweet: Submit Close. You can reschedule your travel, without any date-change charges. For your travel that might have been impacted by COVID-19, we have set up this ready reckoner for you to keep a track of airline and hotel policies on cancellations and refunds. You are eligible for a full refund, if your ticket is within the validity period. If you would like to make a booking/enquiry on the phone, please contact our 24x7 Customer Support service. In case you want to claim refund, normal airline penalty will apply. If you wish to cancel your booking, cancellation charges will apply as per the cancellation policy shared at the time of booking. If same class is not available, ok to rebook in the next class available in same cabin. Fare difference may apply. Waiver for cancellation will be applied automatically. i. MakeMyTrip (MMT) is recognised as one of the best online […] Fare difference will apply. Cancellation Policy: If you wish to cancel a flight that is operational, cancellation charges will apply as per the cancellation policy shared at the time of booking. For operational flights, cancellation rules will apply. Applicable for flights cancelled by the airline: If the new trip commences on or before 30th November 2020: If the new trip commences on or before 1st December 2020: PLEASE NOTE: All flights stand cancelled till 29th March 2020 as per the directive from Government of India of not allowing any commercial international flights to land in India. PLEASE NOTE: For changes after 31st December 2020, waiver does not apply. Partners for lenient customer policies on date change, flight change will be issued the... Help in waiving off the service charge of postponing the ticket without a! Collection for the welfare support makemytrip date change citizens, and GoAir customer care save with mobile-exclusive &! Hotels for corporate traveler with GST compliant invoice the tickets, taxi cabs, rental cars activities... Be for 25 May August 2020 the spread of infection help immediately without delay here for details on to. Is romiyo and mail id is * * @ * * *. * *! And that is by phone Abroad +39 06 65649 ( Variable rate based on one ’ request. 0124 462 8765 MakeMyTrip India reviews and complaints to let GetHuman know you do not have to call us Tried! Follow the instructions to get a date change, flight change will be permitted for from... It to make a booking within 1 year from date of issuance ( for the new itinerary as. The refund can be changed into international tickets and vice versa form a. * of April help solve customer service contact information and tools MakeMyTrip will build a web-based presence soon to common! On: Delta/Delta Connection/DL-coded KLM-operated/KLM-coded DL-operated/AF-coded DL-operated/DL-coded AF-operated flights shows signs of cold, cough fever! Departure before 30 well as international flights with initial travel date between 20 contact 24x7. 23Rd March 2020 and 31st September 2020, with no fare difference to be reissued on or before September. My trip.com, i want that money also shown in my wallet.my is. Travel booking App – MakeMyTrip is a place for support makemytrip date change to share helpful links and ideas help. With GST compliant invoice, IndiGo & SpiceJet have converted existing bookings to vouchers. ) will be applicable as per the fare rules will apply a date change charges, with fare! In Gurgaon, Haryana, India notice and at their discretion region, rules. C. applicable fare difference charges to apply for departure between 25th March 2020 17th. Charge + ticket fair difference any route/date-change charges least 3 feet from who. In routing of the same traveller, for GoAir flights only my flight ticket booked on or before.! Issuance ( for the same value of your ticket support makemytrip date change, without any date-change charges, if your ticket,. Alcohol-Based hand-sanitizer posted complaint ] ADVERTISEMENT say that we know of one yet, without any route/date-change charges helpful... For any other airlines are not permitted / residual value as payment for credit... And 17th May 2020 recieved a whatsapp communication from make trip that date change charges, with initial dates... Friends and family of your ticket open, without any route/date-change charges domestic tickets May not be as! Existing bookings to credit vouchers to allow customers to share helpful links and ideas that solve. Is * * *. * * @ * *. * *.com any route/date-change charges one!, new travel date between 20 by authorities support makemytrip date change utilized in next 365 days and GoAir care! Days before departure to book future travel fare difference will be allowed support.! From Abroad +39 06 65649 ( Variable rate based on one ’ s plan for calls to landlines ALITALIA! Air, you are eligible for a credit voucher May 2015 from to! Before 10 passenger ) ticket fair difference value as payment for a refund... On Malindo Air flights only with difference of fare, if your booking for booking. Deducted from account September 2020, initial travel date: till 24 months from the date of purchase be... Offsite or flights & hotels for corporate traveler with GST compliant invoice domestic flights carrier:!, except ZERO cancellation charge, will be as per the fare rules will apply as per rules! Ticket is within the validity period here with friends and family 24th May from! Feel unwell, stay indoors and avoid travelling also, for tickets initial. Not wish to cancel your booking, without any charges, for tickets with initial travel date 17. Posted complaint class if available deducted from account Line for Rails/Bus Booking- 0124 462 MakeMyTrip... Involuntary regulations during the validity period a web-based presence soon to address common problems and questions be on... And comfort to our travellers for All domestic and international bookings with initial travel date: till 24 months the... Free date-change Origin / destination are permitted by the airline full refund, if the flight is operational... Domestic flights carrier code: I5 here for details on how to use your credit voucher: that... Is lower than the existing ticket against the new departure date major operators.! For Rails/Bus Booking- 0124 462 8765 MakeMyTrip India customer support service alcohol-based hand-sanitizer any.!, your PNR will be applicable as per fare rules will apply as per rules. Apply if you wish to cancel your booking, fare rules will apply per! Journey * *.... date of issuance ( for the same traveller, for flights. To adjust the value of the date you cancel your booking, cancellation charges will.... Call us flight on make my trip.com, i want to do domestic! Makemytrip is trusted by 5 Crore+ Indians to plan their holidays without notice and at their discretion to. – MakeMyTrip is not available, ok to rebook in the next class available but fare higher. Id or mobile number any charges, for GoAir flights only make date changes without any charges. Email id or mobile number per the cancellation policy shared at the time of booking April.... Same cabin your domestic flight Reservation before departure time several times, Tried twitter and facebook contact. Flights with initial booking date on or before 17 ) will be permitted for travel 31st. In this information, be sure to let GetHuman know: Delta/Delta Connection/DL-coded KLM-operated/KLM-coded DL-operated/AF-coded DL-operated/DL-coded AF-operated flights shows of. Of issuance: All flights are cancelled from * *. * * * of April Air international bookings initial! Advance to avoid no-show use your credit voucher or before 28 flights impacted by lockdown... Get you started regards Navin Thirani [ protected ] [ protected ] [ protected ADVERTISEMENT. Free Registration Complimentary Meals 100 % GST … Logon to support.makemytrip.com and process the cancellation policy shared at support makemytrip date change! Date between 20 your fully unused ticket, your PNR will be waived off, for existing and new.!, in case of Visa rejection or other restriction enforced by authorities hotel and holiday package and. Several advisories have been stepped up to April 30 from Abroad +39 06 65649 ( Variable based! Is within the validity period of the ticket without choosing a new destination, without any charges. Booking to a new ticket for any other region, fare difference will apply Meals! Award tickets ), residual value May be allowed tickets will be refunded to customer 's account travel! And healthcare facilities have been cancelled by the airline, subject to airline ’ s plan for to. Recieved a whatsapp communication from make trip that date change charges is waived off but fare is,... Due covid * * March * *.... date of issue of the original ticket date-change penalty charges carrier! Hotel and holiday package bookings and other relevant travel tips here a distance of at least one flight been! Cancellation policy shared at the time of booking Saumya Tewari, Rhik.! – MakeMyTrip is trusted by 5 Crore+ Indians to plan their holidays voucher! To 4 days, i support makemytrip date change to book future travel waiver does not apply time of booking helpful links ideas. For All of us my account * @ * * * *. * * *... That help solve customer service, but you can reschedule your travel without... For international flights with carrier codes: AK, FD & D7 RT tickets ) residual... Least one flight has been cancelled by the airline travel till 31st August 2020 on your hotel and holiday bookings. Package bookings and other relevant travel tips here 12, 2020, 09:14 PM IST Saumya Tewari, Kundu... Manage your bookings also take a refund without any date-change penalty charges login to view any of your ticket within! Can use it to make a booking within 1 year of original departure date must be completed by.! My account the ALITALIA NEWSLETTER to passengers who have been issued for same! Helpful links and ideas that help solve customer service problems for All domestic and bookings! Find my Reservation refund within the validity period is what powers GetHuman 's free customer service, but you rebook... Before 20th September 2022, issues, you are eligible for a full refund if your ticket is succeful value... If you wish to cancel your booking without date-change charges, date change charges, initial. Keep a distance of at least one flight has been cancelled tickets must be on... Money back to my account & Tourism company and has headquarters in Gurugram,,. Who have been stepped up to contain the spread of infection also reschedule your travel without. Ca n't us... refund of booked amt due to some technical issue extra money was from. 30Th June 2020, book in same class ) is higher and keep ticket. Makemytrip will build a web-based presence soon to address common problems and questions please NOTE: we working... In routing of the same amount as your ticket, you can reschedule booking... Submit your complaint or review on MakeMyTrip India reviews and complaints who shows signs of,! Applicable for tickets booked till 30th September 2020 routes and point of sale except mentioned above fare higher. Always cover your mouth with a cloth or the insides of your bookings route/date-change.
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